JaeNix Med Spa Refund Policy
At JaeNix Med Spa, we are committed to providing the highest quality care and services. Due to the nature of our treatments and the medical-grade products used, the following refund policy applies:
Refunds on Services
No Refunds on Performed Services: Once a service has been performed, refunds cannot be issued under any circumstances.
Consultation Policy: We provide thorough consultations where we explain procedures, risks, and expected outcomes to ensure you are fully informed before proceeding.
Alternative Solutions: If you are dissatisfied with your treatment outcome, please contact us. While refunds are not available, we are happy to discuss potential solutions or adjustments to address your concerns.
Medical Procedures and Products
Medical Procedures: All procedures involve medical-grade products, which cannot be retrieved or refunded once administered.
No Refunds on Prepaid Packages: Prepaid treatment packages are non-refundable but may be transferred to other services at our discretion.
Scheduling and Cancellations
Cancellation Policy: Appointments canceled or rescheduled without the required notice may incur fees as outlined in our cancellation policy.
Deposits: Deposits for procedures or consultations are non-refundable but may be applied to future services if rescheduled within the appropriate timeframe.
Contact Us
If you have questions or concerns about this policy, please reach out to us:
📧 Email: jaenixmedspa@gmail.com
📞 Phone: 214-771-1808
We are committed to ensuring your satisfaction and look forward to helping you achieve your wellness and aesthetic goals.
Thank you for understanding the nature of our services and trusting JaeNix Med Spa with your care.